
Laundry and ironing
Sorted, washed, ironed and folded or hung.

What's covered
Bathroom: glass, tiles and fittings
Kitchen: hob and range hood
Bedroom: bed made with the hotel fold
Laundry folded and hung
Booking with Helen on WhatsApp
What's covered
Every visit follows the same 75 checkpoints in six areas. Tap a room to see what your Expert cleans.

Choose a room
Bed
Vanity / Dressing Table
Wardrobe
Floor
Bedroom Door
Sliding Door / Window
Bedside Table
Standing Fans & Power Sockets
Final Presentation Check
What's covered
You pay for the hours you book, not per task. On request, these fit inside the same visit.

Sorted, washed, ironed and folded or hung.

Bed made neatly, surfaces dusted, floor done.

Floor, furniture and sliding door wiped down.

Wiped free of oil, stains and food residue.
What's covered
Visits are 2, 2.5, 3, 3.5 or 4 hours. Book the longer option for a first clean, or if the place has not been cleaned in a while. An Expert who is rushing skips the checkpoints that make the difference.
| Your home | First clean | Regular visits |
|---|---|---|
| 1 to 2 bedrooms (up to a 3-room HDB flat, or a 1 to 2 bedroom condo) | 3 hours | 3 hours |
| 3 or more bedrooms (a 4-room or 5-room HDB flat, or a 3 bedroom condo) | 4 hours | 3 hours |
| Executive flat, maisonette or large condo (125 sqm and up) | 4 hours | 3 to 4 hours |
| Landed house | 4 hours | 4 hours |
You can always book more or fewer hours than we suggest.

How it works
HomeMaster is your home assistant. Helen, our coordinator on WhatsApp, arranges your clean, tells you who is coming whenever you ask and handles every change, so you deal with one contact, not a rota of strangers.
Message Helen with your home and the times that suit you. She replies with real slots and the exact price before you commit.
Once your booking is confirmed and paid, an Expert is matched to it; ask Helen any time who it is. They work through the checklist in the hours you booked.
Reminders, rescheduling, receipts and any problem go through Helen on WhatsApp. There is no app to install.
How it works

Every Expert is background checked and reference verified before their first job.
Trained against our written checklist, not left to work it out.
If your Expert cannot make a visit, another Expert who covers your area takes it, and your booking shows the change.
A quality miss is compensated, and damage is covered up to our stated cap per item.
Prices
| Booking | Price |
|---|---|
| One-off, 2 hoursOur shortest visit | $27/hour |
| One-off, 3 or 4 hoursMost popular for a first clean | $25/hour |
| Weekly or fortnightly slotSame cleaner where possible, on your regular schedule | $20/hourfor 3 or 4 hours |
| Pack of 5, 3 to 4 hour visits, paid upfrontEligible visits save a further $2/hour | $18/hourLowest hourly rate |
All rates include GST. No surcharge on any day, weekends and public holidays cost the same as a weekday, and nothing extra for card or PayNow.
Questions
We start with questions people ask on Singapore Reddit, each linked to its thread. The rest are what customers ask Helen most on WhatsApp.
Weekly for homes with children, pets or daily cooking; fortnightly for smaller, lightly used homes. Start with one 3 to 4 hour clean, then decide.
Asked on r/askSingapore on Reddit: Those with part time maid/cleaner: how often do you have them clean your place?
Yes. A part-time cleaner comes for a set few hours and leaves, so the rest of the week stays yours. A live-in helper only makes sense if you also need daily care or cooking.
Asked on r/askSingapore on Reddit: How do you cope with privacy at home with a maid
Our one-off rate is $27 an hour for a 2 hour visit and $25 an hour for 3 or 4 hours. A regular 3 to 4 hour slot is $20 an hour. Eligible 3 to 4 hour visits on a prepaid pack of 5 are $18 an hour. All rates include GST.
Mornings, afternoons and evenings, seven days a week. Saturdays, Sundays and public holidays cost the same as a weekday. Bookings start from the next day, and an evening slot can sometimes be booked the same day. Enter your postal code on the booking page, or ask Helen, to see the real open times near you.
Both. A one-off clean is $27 an hour for 2 hours or $25 an hour for 3 or 4 hours, with no obligation to continue. A weekly or fortnightly slot saves $5 an hour, and a prepaid pack of 5 visits on that schedule brings eligible visits to $18 an hour. Many people start with a one-off and switch to a regular slot.
On a weekly or fortnightly slot or a pack, your cleaner's time is blocked in her calendar for every visit, so she usually comes each time, though it is not guaranteed. If she cannot make a visit, another cleaner who covers your area takes it and your booking shows the change. On a one-off booking we try your previous cleaner first. You can ask Helen for a particular cleaner, or a different one, at any time: she saves it as your first choice and checks who is free for each visit.
Bathrooms, bedrooms, kitchen, living and dining areas and balcony, worked through against our 75 point checklist. Laundry and ironing can be included on request within the visit time.
The built-in savings are the regular slot, $5 an hour off, and the prepaid pack of 5, which brings eligible visits to $18 an hour. If a friend who uses HomeMaster sends you their invite link, you get money off your first booking. Once you have booked, you can invite friends too and get money off your own bookings. Any offer that applies is shown at checkout before you pay.
Online, through a secure payment link. Card or Google Pay work for every booking, and one-off bookings can also be paid by PayNow or Apple Pay. Payment is due at least 48 hours before the visit to secure your slot. If you save a card, you get a message to confirm before it is charged, never a silent charge, and every receipt arrives on WhatsApp.
Yes, just message Helen. Your first cancellation or reschedule each calendar month is free with at least 48 hours' notice. After that, or with less notice, the fee is half the visit price, and a visit cannot be cancelled within 2 hours of its start. Any fee is sent as a payment link; we never charge your saved card for it.
Only a working vacuum cleaner and mop. Your cleaner brings the rest of the kit: colour-coded cloths, a window squeegee, a scrub pad, detail brushes, bin bags and a multi-purpose cleaner. Helen will confirm what to have ready before your first visit.
Visits are 2, 2.5, 3, 3.5 or 4 hours, so the shortest is 2 hours. A one or two bedroom flat that is maintained regularly usually needs 2 to 3 hours; a three bedroom flat or a condo with two bathrooms is normally 3 or 4 hours. Book the longer option for a first clean.
No. Many customers are at work. Tell Helen how your cleaner gets in and it is saved as a note on your booking, which your cleaner sees. You get a reminder before each visit.
Yes. Every cleaner is background checked and reference verified before their first job, and trained against our written 75 point standard.
Tell Helen. A genuine quality miss is compensated with a voucher, and damage is covered up to our stated cap per item. You will get a decision, not a runaround.
Message Helen on WhatsApp and describe what you need, or use the booking form on this page. Helen replies with real available slots and the exact price before you commit to anything.
No. A Saturday, Sunday or public holiday costs the same as a weekday, and there is no surcharge for paying by card or PayNow.
See the current price and availability for your home, then decide.